Draft – please review with your legal advisor.
On-time delivery guarantee
If an eligible shipment is delivered after the promised delivery date shown at booking, we refund the freight charge (excluding insurance, taxes paid to the government and value-added services) on request.
Eligibility
- Applies to domestic courier and fleet bookings with a committed delivery date or time.
- Does not apply to delays caused by force majeure, strikes, natural events, customs/regulatory holds, incorrect or incomplete addresses, receiver unavailability, COD collection issues or restricted areas.
- Claims must be raised within 7 days of delivery with the booking or tracking number.
Cancellations
- Cancelled before pickup: full refund to the original payment method or wallet, less any cancellation fee shown at booking.
- Scheduled bookings cancelled after the free-change window may carry the late-cancellation fee shown at booking.
Refund timeline
Approved refunds are processed within 7 working days: wallet refunds are instant; bank/card refunds depend on the payment provider.
Contact: LARGISH ECOMMERCE PRIVATE LIMITED, J-511, Janta Colony, Gudhiyari, Raipur, Chhattisgarh 492001, India